Terms & Conditions
ZeoForex is an online platform that facilitates international money transfers and issuance of forex cards, operated under Zeonix Global Pvt. Ltd., and complies with the regulatory frameworks for foreign exchange and cross-border remittances.
1. Acceptance of Terms
By accessing and using ZeoForex, a service provided by Zeonix Global Pvt. Ltd., you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using the service.
2. Service Description
ZeoForex offers digital solutions for:
Sending money abroad for purposes such as education, medical expenses, travel, and family maintenance.
Issuing and managing prepaid Forex Cards for international travel and purchases.
All services are provided in compliance with RBI and FEMA regulations.
3. User Responsibility
a. Accurate Information:
Users must provide valid and accurate personal, financial, and beneficiary details.
b. Compliance and Consent:
By using ZeoForex, users consent to identity verification and compliance checks, including KYC/AML norms as required by law.
c. Regulatory Adherence:
Users agree to use the service only for permissible purposes under Indian law and foreign exchange regulations.
4. Forex and Remittance Partners
ZeoForex works in collaboration with authorized banks and licensed remittance providers. All forex transactions are executed through RBI-authorized entities. Users may be subject to additional terms from these partners.
5. Fees and Charges
a. Pricing:
Fees vary depending on the service (e.g., transfer amount, destination country, card issuance). The applicable exchange rate and service charge will be transparently displayed before confirmation.
b. Taxes:
All charges are subject to applicable GST or other statutory taxes.
c. Payment:
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Users must complete full payment (including applicable charges and taxes) before transaction processing. Receipts and transaction summaries are provided post-payment.
6. Privacy and Data Protection
User data is collected, processed, and stored securely as outlined in our Privacy Policy. Data will be used solely for service delivery, compliance, and regulatory reporting.
7. Prohibited Use
Users must not:
Use the platform for unlawful or blacklisted remittance purposes.
Provide false documentation or impersonate others.
Violate foreign exchange or money laundering regulations.
8. Limitation of Liability
Zeonix Global Pvt. Ltd. is not liable for:
Delays or rejection due to incorrect user details.
Fluctuations in forex rates.
Delays caused by partner banks or regulatory bodies.
Any misuse of funds after successful remittance.
9. Termination of Service
We reserve the right to suspend or terminate user access to ZeoForex if any terms are violated or if there is suspicion of fraudulent activity.
10. Changes to Terms
Zeonix Global Pvt. Ltd. may update these Terms & Conditions at any time. Continued use of ZeoForex after updates constitutes acceptance of revised terms.
11. Governing Law
These terms shall be governed by the laws of India, and any disputes will be subject to the jurisdiction of courts located in India. Would you like a Privacy Policy to accompany